Frequently Asked Questions
What areas of Florida does Socra Air Solutions Inc serve?
We serve Orange County, Lake County, Osceola County, and Seminole County in Florida. Our team travels to customers throughout these areas to handle AC installation, HVAC repair, air duct cleaning, AC replacement, HVAC maintenance, and ductwork installation. Contact us to confirm service availability in your specific location.
Do we travel to customers for HVAC service, or do customers come to us?
We travel to you. Our technicians come to your home or business in Orange County, Lake County, Osceola County, and Seminole County to perform AC installation, HVAC repair, air duct cleaning, AC replacement, HVAC maintenance, and ductwork installation. There's no need to bring equipment to us - we handle everything on-site.
What are your business hours on weekdays and weekends?
We're open Monday through Friday from 8 AM to 8 PM, and Saturday and Sunday from 8 AM to 6 PM. These hours apply across all our service areas. Reach out during business hours to schedule your AC installation, HVAC repair, air duct cleaning, AC replacement, HVAC maintenance, or ductwork installation.
Can we schedule AC installation or replacement at a time that works for my schedule?
Yes, we work with you to find a convenient appointment time for AC installation or AC replacement. Our team is available Monday through Friday from 8 AM to 8 PM, and weekends from 8 AM to 6 PM. Contact us to discuss scheduling options that fit your needs.
What is involved in our HVAC maintenance service?
Our HVAC maintenance service keeps your system running efficiently and helps prevent costly repairs. We inspect, clean, and tune your equipment to extend its lifespan and maintain performance. Regular maintenance can catch small issues before they become major problems. Get in touch to schedule maintenance for your system.
Do you offer air duct cleaning as part of routine maintenance?
Air duct cleaning is a separate service we offer alongside routine HVAC maintenance. While maintenance focuses on your equipment, air duct cleaning removes debris and buildup from your ductwork to improve air flow and indoor air quality. We can bundle these services or schedule them independently.
What should I know about AC tune up services before my system needs repair?
An AC tune up, part of our HVAC maintenance service, keeps your system in peak condition and can prevent unexpected breakdowns. Regular tune ups extend equipment life and improve efficiency. If your system does need repair later, maintenance records help us diagnose issues faster. Contact us to schedule a tune up.
Do we install mini split systems, and what counties do we service for this?
Our service list includes AC installation and ductwork installation. We serve Orange County, Lake County, Osceola County, and Seminole County. For specific details about mini split system installation or any particular equipment, contact us directly and we'll confirm what we can do for you.
How does HVAC repair work if my system breaks down?
When your system breaks down, contact us and we'll dispatch a technician to diagnose the problem. Our HVAC repair service covers diagnosis, repair, and replacement of faulty components. We serve Orlando, FL and the surrounding counties. We'll explain the issue and recommend the best solution for your situation.
What is the difference between AC replacement and AC installation?
AC installation typically means installing a new system in a home or building that doesn't have one, or upgrading to a new unit. AC replacement means removing an old system and putting in a new one. Both services involve proper setup and testing. We handle both in Orlando, FL and nearby counties - contact us to discuss your needs.
Can we handle both ductwork installation and air duct cleaning for new or existing systems?
Yes, we offer both ductwork installation and air duct cleaning. Ductwork installation is part of new AC systems or HVAC upgrades, while air duct cleaning removes buildup from existing ducts to improve performance and air quality. We can do one or both depending on your system's needs.
How can I schedule a service appointment with our team?
Contact us to schedule an appointment for AC installation, HVAC repair, air duct cleaning, AC replacement, HVAC maintenance, or ductwork installation. We're available Monday through Friday from 8 AM to 8 PM, and weekends from 8 AM to 6 PM. We serve Orlando, FL and surrounding areas including Orange, Lake, Osceola, and Seminole counties.